Category Archives: Projects

Levi’s Stadium Presentation – Sam W, Trent, Sarah, Mini

Here’s a link to our presentation on Dropbox:

49ers - SamTrentSarahMini – Cover.001

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Levis Stadium Presentation Team: Aastha, Michie, Leroy, Sam C.

Here is a link to our presentation on Dropbox.

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UX Map – Team Bro (Jeff, Luke, Mike Matt)

Levis_UX_Map

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49ers User Journey – Sarah, Trent, Mini, Sam

Structure Throughout the Game

user_journey_graphic-01

User Journey Diagram

user_journey_graphic-02

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49-ers User Diagram – Aastha, Michie, Leroy, Sam C

PublicInterfaces-UXDiagram

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User Experience Diagram – Team Nga, Hanna, Dami and Sneha

49ers-user-experience

49ers user experience

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Myth + Goals and Parameters – Team Bro (Jeff, Luke, Mike, Matt)

Myth:

From all over the lands witches young and old, thin and fat, experienced and novice, covered in boils, wearing hats, and riding brooms gathered for the rising of the full moon. It was an event cherished by most witches but recognized by all as something to be seen and experienced at least once in a witches career.

As the witches congregated around the communal brew kettle, those who had been to this gathering many times began chanting the traditional spells. With the low chants of these witches, the kettle began to dance slightly with bubbles and frog legs. As they chanted louder, the novices saw what the veteran witches were focusing on and how it affected the kettle. As each witch began to learn the spells and wand gestures they joined in with the group. They began to understand the importance of each twist and cackle and became excited at being a part making the brew boil.

The brew bubbled and boiled on and on until the frogs turned to jelly and the mixture became one. The witches chanted and danced and jumped up and down as the brew boiled higher and higher until finally it burst into smoke and let a skull like plume into the air. The witches screamed and yelled and hugged each other revelling in what they had accomplished together. Whether it was the fire that burned hotter and hotter below the kettle or the chants of the witches that caused the spell to work, it did not matter. The witches were elated with what they had come together to do and left pledging to come back next full moon.

 

Goals:

  • Bring spectators together for one common cause.
  • Make spectators feel more connected to the game.
  • Break down the barriers between first time spectators and die hard regulars; bridge this knowledge gap.
  • Allow all spectators to feel as they are part of something together.

 

Parameters:

  • Use stoppage or down time to bring meaningful interactions to audience.
  • Distractions or notifications from your phone can only be shown during down time.
  • Provide more context around the game and individual moments.
  • Reduce the amount of time spectators spend on their phone for personal use.
  • Remove individual distractions and encourage group activities.
  • Empower people to feel that their actions can affect the game.
  • Provide engagement that reduces the interaction people have with their own group and increase the engagement they have with the whole stadium.
  • Understand people use their personal phone, use it to spark and increase conversation.
  • Make people feel comfortable

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Filed under 49ers Diverge (research), 49ers-G&P

Goals and Parameters – Team Nga, Hanna, Dami and Sneha

Goals

– Increasing engagement
– Increasing awareness
– Increase the spirit of the 12th man concept
– To bind the tailgating crowd, audience in the stadium, players on the field.
– The players draw their energy for the game based on the level of engagement
optimize dynamic of all audiences to generate “12th man” feeling for the sports.
Keeping people off their screens and more into the game.
– How can we integrate the existing popularity of fantasy football to the experience of watching a live game
-Heighten the experience of the highs and lows- when it ends, how do you make them feel hope and optimism for them to return to the next game.

Parameters:

– Using the existing digital + analog infrastructure and enhancing it to encourage analog interactions
– We will focus only on the in-stadium experience (not parking-related)
-We want to reduce pure-screen engagement (devices)

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49ers UX Map — Melody, Effy, Sunnie, Amy

In our creation myth, two teams of football-playing robots were vying for victory at 49ers stadium when suddenly the power went out. Fans then realized they could clap their hands to power the robots, thus collaborating to achieve a goal together. This made the overall experience more joyful for everyone involved.

Moving along from the myth, we laid out some goals and parameters that reflect 2 core values our story emphasized — the strength of community and a sense of delight.

As a starting point for what this experience might look and feel like, we began by identifying the 2 main touch points: spectators’ phones (input) and the jumbo screen at the center of the stadium (output). We’d like each fan to have the opportunity to feel like they can control some element of a game on the big screen, working with other fans toward something bigger.

Screen Shot 2014-10-03 at 7.06.11 PM

We thought about when this game would take place, and how many “rounds” it might have. Here’s a quick map of the relationship between 49-ers game time and collaborative fan game time:

Screen Shot 2014-10-03 at 7.06.25 PM

 

Fan game time will take place during sufficiently long breaks, such as commercial breaks and halftime. Each break will consist of one round of play, for which a different award will be granted. Everything will culminate to a final round, where the reward will be most appealing.

What are the rewards? We brainstormed a few delightful experience-rewards that could be beamed to the phones of fans on winning teams, taking full advantage of the stadium wireless technology:

  • Fake Selfie Generator — Snap a selfie and watch it magically transform into a photo that looks like you & your favorite 49ers team member. Post your bragging rights for the world to see!
  • Jumbotron Victory Dance — The faces of various winners will appear on the Jumbotron atop vibrant, animated bodies of dancing football players with #12 jerseys. (Think: Elf yourself)
  • 12th Player Facetime — Winners get exclusive chance to Facetime with the team while they huddle during halftime.
  • Go-Pro Point of View — An exclusive chance to view the game from the perspective of the players themselves. Footage streams from cameras strapped onto players’ helmets to the phones of lucky winners.

 

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49ers Goals and Parameters – Aastha, Michie, Leroy, Sam C

Fans visit the stadium to cheer on their favorite teams alongside other fans. But besides a live viewing experience, what additional incentive does this experience offer?

In our vision of the modern in-stadium experience, we hope to offer an experience that is even more engaging and exciting than the current one. The 49ers digital app will encourage team spirit by providing a platform for fans to interact with each other and bridge information gaps that happen as a live game unfolds with instant replays, footage and commentary. Fans – new and old – will feel more involved in the game, as though they’re part of the team. Though filled with endless cheering, clapping, heckling and discussing, the environment will remain just as comfortable as the one in your own home.

We plan to achieve this by:

  • Building expertise for newcomers and first timers by introducing them to the game and customs of football
  • Building an exclusive, personal relationship between the fans and the staff at the Levi’s Stadium. For example, food servers will know who they are delivering orders to by name and face and vice versa.
  • Encouraging face-to-face and digital interaction between the fans, especially during celebrations and losses. This could be via a live chat channel or app-facilitated activities.
  • Offering an enhanced, personalized experience, based on the user’s preferences, location and other personal data. For instance, the app can show only the stats of their favorite players or highlight only their favorite food options when shown the food menu.

Parameters

  • The app should be an extension of the live football experience and not a distraction.
  • Without football commentators or stats constantly available to supplement the live game (as is the case on TV), live viewers don’t always get the full picture of the game right away.
  • How will the app be funded? If funded by the team’s commercial partners, there might need to be opportunities for advertising included.
  • Technology: built-in ticket scanners, LCD screens and scoreboards, iBeacons, WiFi and cameras surrounding the stadium

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